Privacy Policy

This privacy policy explains how Question Rule Pupil handles personal data when you visit questionrulepupil.digital, use the contact form, or communicate with us through our listed contact channels. It is written in plain language and describes the main categories of data, the reasons we process it, and the choices and rights that may apply to you.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Collection

Data We Collect

When you use the contact form or reach out through our contact channels, we may process your name, email address, phone number if you choose to provide it, your message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.

We collect only the details needed to handle your inquiry and operate the site.
02 · Sources

Where Data Comes From

We receive personal data when you submit a form, send a message, or otherwise contact us. Technical data is collected automatically when you visit the website, including information needed to deliver pages, maintain security, and record basic request activity.

Most information comes directly from you, with some technical data created automatically by your browser and device.
03 · Cookies

Cookie Types

The cookies we use are limited to essential site operation and remembering privacy choices. Essential cookies help the website load and function properly. Preference cookies remember your cookie or privacy selections so you do not need to set them again on every visit.

We do not confirm analytics or marketing cookies on this site.
04 · Controls

Cookie Control

We use essential cookies for site operation and cookies that store privacy preferences. You can manage cookies through your browser settings, and you can also clear stored preferences from your device. If you block essential cookies, some parts of the site may not work as intended.

Cookie settings are limited to what is needed for the site to function and remember your preferences.
01
Processing Purpose

Why We Use Data

We process personal data to answer inquiries, provide information about our services, manage website delivery, maintain security, remember privacy choices, and meet legal obligations. We may also use limited data to understand and resolve technical issues affecting the site.

We use personal data only for the purposes described here and for no unrelated use.
02
Third-Party Sharing

Service Providers

We may share limited data with service providers that help us operate the website, deliver technical functions, or manage contact requests. These providers may only use the data for the services they perform for us and are expected to handle it with appropriate confidentiality and security measures.

Any service provider we use may process data only for the task we assign.
03
Legal Basis

Legal Disclosure

We may share personal data if we are required to do so by law, court order, or a valid request from a public authority. We may also disclose information when needed to protect our rights, users, or the security of the website, or to respond to a legal claim.

We disclose data only when there is a lawful reason to do so.
User Rights

Your Rights

You may have rights to know what data we hold about you, ask for corrections, request deletion, object to certain processing, or ask for a copy of your data in a usable format where the law allows. Some requests may be limited if we need the data to comply with legal duties, protect security, or resolve a dispute.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and tell us which right you want to exercise. We will review the request and respond within the time required by applicable law. If we need more information to verify your identity or understand the request, we may ask for it before taking action.

We may ask for enough information to confirm your identity before acting on a request.
Data Retention

How Long We Keep Data

Contact inquiries are kept for the time needed to respond, manage follow-up, and maintain records where appropriate. Technical logs are kept for a limited period for security and operational review. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law.

We keep data only for as long as needed for the purpose it was collected or for legal reasons.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on this page and may use reasonable notice where appropriate. The date of the latest version should be checked before you rely on the policy for a current description of our practices.

We may revise this policy when our practices or legal duties change.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis that fits the purpose of the processing. That may include handling your request, meeting legal obligations, protecting the website, or relying on our legitimate interests where those interests are not overridden by your rights and freedoms.

Regulation
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
This section is intended for users whose data is protected by the GDPR.
GDPR Rights

Your GDPR Rights

If the GDPR applies to you, you may have the right to access your data, correct it, delete it, restrict or object to certain processing, and request portability where applicable. You may also withdraw consent where processing is based on consent. To exercise a right, use the contact details in this policy and describe your request clearly so we can verify and handle it.

GDPR rights are available only where the law gives them to you and only to the extent they apply.

Contact for Privacy Matters

Email contact
sales@questionrulepupil.digital
Telephone
+385 92 499 1542
Postal address
Ivana Gorana Kovačića 174, 51300 Ravna Gora
Privacy contact